FAQ

What is your payment policy? All rent is due on the first of the month with a grace period to the fifth. Rent paid on the sixth of the month or later is additionally charged with a late fee equaling 10% of the monthly lease price. Payment is to be made online through the tenant portal.

What is classified as an emergency? An emergency is any situation, which causes a potentially immediate danger to an individual or the property. The best examples are fire and flooding, but any situation, which has the ability to endanger life or property, is considered an emergency.

How do I find out which properties are available? Go to our website and click on “Find a Home.”

How do I apply for a property? Go to our website and click on the “Application Process” tab, and it will give you a step-by-step process on how to apply for a property.

How much is the application fee? For the first applicant, there is a $40 fee and an additional $10 fee for each additional applicant.

How much is the security deposit? Each deposit is different depending on the property for which you are making the deposit.

Are there any pet fees? Some homes allow pets, or certain breeds. If the breed of animal is approved (ask staff) then the pet deposit will be a non-refundable $250 per animal. Usually the pet deposit is. Our professional standards require that the property professionally treated for fleas and the carpet professionally cleaned, after each tenant with a pet, and the Pet Deposit goes to perform these actions.

What will I owe at move in? The balance of the one-month's rent and the security deposit is due at move-in regardless of the day of the month. If you move in during the middle of a month the prorated rent charge will be due on the first day of the second month you are in the property. On initial movement, we will allow no personal checks; we will only accept a money order or a cashier’s check.

What are the standard lease periods? Leases are for a period of one to three years.

When is the rent due? Rent is due in the office on the first of each month. A 10% late fee is assessed if we have not received your rent by the 5th day of the month.

What are the penalties for early termination of a lease? If you decide to move out prior to the end of the lease term then you will be required to give us 30 days written notice, pay rent through that 30 day notice period, and pay a lease termination penalty of one month's rent upon moving out. The security deposit will be forfeited under the terms of the Lease Termination clause.

Do you run a credit check on every applicant? We do run a credit check on all our applicants, even when your credit is good. This process is necessary for us, and a benefit to our applicants in that a credit check can sometimes uncover false, incorrect or outdated information in your credit report that you will want to address.

What about bankruptcy? If you are currently in bankruptcy, we cannot rent to you. If you have a previous bankruptcy, but have since firmly re-established your good credit, we are willing to be flexible. Please call us for further consultation.

What about smoking? We do not allow smoking inside of any property that we manage. Smoking can damage sensitive building materials and become an allergen to the tenants that occupy homes after the smoking party has left. By smoking inside of the property, you run the risk of eviction and lawsuit. Therefore, this policy is in force for any tenant that allows any smoking inside their residence. This includes, friends, family, guests, etc. If you are a smoker, or nonsmoker, and do not wish to pay for property damages that come from smoking, please do not allow smoking in your residence.

What About Roommates, Visitors, and Sub-Leasing? Roommates will be subject to the same move-in procedures, background checks and requirements as our primary tenants. Roommates may not be moved in without prior written permission and a thorough check is completed and accepted by Property Works. Sub-leasing is never allowable for any reason.

Do you rent month to month? We do let the lease go month to month with up to a 10% increase in rent after the initial term which is usually 12 months.